F.A.Q

[toggle title=”F.A.Q”]Welcome to our F.A.Q. We hope we’ve covered everything you need to know about Big Stinky Dog. If you have a question that isn’t answered, please head over to our contact page and let us know.[/toggle]

[toggle title=”Sizes”]Dog Collars

X-Small – 17cm to 27cm  (6.5″ to 10.5″)
Small – 25cm to 38cm (9.5″ to 15″)
Medium – 30cm to 48cm (11.5″ to 18.5″)
Large – 38cm to 60cm (15″ to 23.5″)
X-Large – 43cm to 73cm (17″ to 28″)
Leads – 150cm (60″)

Cat Collars – 17cm to 25cm (6.5″ to 10″)

Custom Sizes can be made on request.
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[toggle title=”Handmade”]All of our items are handmade for your pet, once we receive your order.  We aim to have all orders fulfilled within 14 days, and will let you know if it’s going to take longer than that.[/toggle]

[toggle title=”Ordering”]While we have several thousand metres of ribbon in stock, we don’t keep each design in stock.  Most of our ribbon supplies are ordered from Australia, so we are able to order and ship within 14 days.  If  we need to order the items from overseas, we will update you if the 14 day time frame is pushed out.

During the ordering process, you will note that any items we don’t have in stock, will advise that it’s “Available on Back Order”.  [/toggle]

[toggle title=”Shipping”]Shipping is free in Australia.  If you live overseas, please contact us for shipping costs for your item.  Generally it’s around $10-15.00[/toggle]

[toggle title=”Hardware”]We use only the highest quality hardware and webbing in our collars.  The safety of your pet is paramount, and you can always be sure that our products are safe.  Please inspect your collars and leads regularly for wear and tear, or damage.[/toggle]